Mobility

Anywhere, anytime information

Mobility solutions enable the right people to access the appropriate corporate information on an anywhere-anytime basis in a seamless and secure manner. By making information available at one’s fingertips, it can be ensured that employees are never found wanting for data while making a critical decision. Similarly, mobility applications can also be used to capture information from the field that is otherwise lost, delayed or captured erroneously.

The arrival of powerful handheld devices such as PDAs and smartphones as well as increasingly pervasive access technologies - Mobile Phone Networks (3G) and Wi-Fi Hotspot - ave given a new lease of life to mobility applications. E-mail is the first application that has been taken mobile in most enterprises. By equipping senior management with BlackBerry and other handheld devices with push e-mail technology, IT departments have ensured that these worthies have uninterrupted access to information, even if it’s in an unstructured form like e-mail.

It’s not just senior management, but even the middle and junior level workforce can benefit in an organisation that leverages mobility solutions to ensure higher levels of productivity and efficiency.

The major benefit of Mobility is that it allows businesses to cut costs whilst increasing staff productivity and work-life balance.

For instance, the average cost of a work station in a UK office is £6,422. This rises to £14,778 in London’s West End. In comparison, providing broadband, a PC/laptop and a phone to an employee’s home is an attractive alternative. However, although many of the larger corporations are already employing flexible working practices, smaller companies are still lagging behind.
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The other key drivers of mobility solutions are

• Increased productivity by means of anytime, anywhere access to corporate information, reduced cycle time of processes and no “Wait until I’m back in office” issues.
• Increased quality of information capture thanks to the decreased time of information capture, reduction in data journey inefficiencies and fewer inaccuracies in information capture.
• Ehanced customer orientation because of the ability to serve customer better and faster turnaround time for customer requests.
• Reduced costs, increased revenues are a direct result of better conversion of business opportunities and increased self-service.